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eBook details

• Title: Applying Benchmarking in Romanian Enterprises
• Author : Annals of DAAAM & Proceedings
• Release Date : January 01, 2008
• Genre: Engineering,Books,Professional & Technical,
• Pages : * pages
• Size : 58 KB

Description

1. INTRODUCTION The Benchmarking can be defined as the practice to improve the organisations performances by comparing it to the best ones on the market. This represents a systematic and continuous process of comparing own products, services, techniques, technologies, practices with similar ones, in order to learn the significant differences with a purpose of assimilating them. Practicing Benchmarking is comparable to seeking the best methods utilized within an activity, this method allowing the companies to improve their performances (Scurtu et al., 2006). The Benchmarking is very popular in USA (Rank, Xerox, Rover, Alcoa), as well as in Europe (Great Britain, Denmark, Belgium, Austria, Germany, Sweden)(Magd et al., 2003). This concept bases itself on the fact that the world is in a continuous evolution and represents the comparison of the own enterprise with one or more identified organisations as being a point of reference in a certain domain. In Romania, the Benchmarking is poorly applied. The enterprises which have tried the implementation of the method have had good results, but not as good as they expected, although the phases and concrete modalities of approach have been precisely followed. Due to certain economic particularities, determined by the passing from the state economy to the market one, the implementing phases must subject to some modifications, by which should be kept into account the concrete conditions in which the economic activity takes place. We must take into account that in Romania, the principles of quality management are not often applied, reason for which the Benchmarking takes longer than in other countries, takes more costs and extra efforts. The external environment also intervenes in specific conditions in Romania. Nevertheless, in this framework, the application of Benchmarking is necessary for the Romanian enterprises to align to European environment, as to performances and visions. It is important that the research to be continued in the future, more profoundly, for optimizing the benchmarking implementing conditions. In this sense concrete research for applying the Benchmarking will be undertaken in large enterprises from Romania, in order to highlight the particularities of quality management.

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